Cookies and browser storage

Cookies are small files saved by your browser. Local storage and the cache hold other information needed for the website to work.

• Preferences: vcn-consent stores your map and analytics choices, settings version and save time. Your choice is valid for 180 days; we ask again after expiry. The value remains in local storage until replaced or deleted.
• Analytics: vcn-analytics-purchases keeps identifiers of already measured orders in session storage to prevent duplicate counting. It is cleared when you withdraw consent or close the browser session.
• Sign-in: the payload-token cookie keeps your session for up to 14 days and is removed when you sign out.
• Bag: cart and cart_secret are kept in local storage to retrieve your bag. They don't expire automatically in the browser; they're removed when the bag session is reset or you clear the site's data.
• Opening page: vcn-skip-opening remembers your choice to view the shop for the current session.
• App installation: vcn-install-dismissed remembers that you dismissed the suggestion. We respect it for seven days; the value stays in local storage until replaced or deleted.
• Offline mode: the cache stores the offline page and resources such as images and icons. We do not save account or order pages for offline access.

The map is blocked until you accept Google Maps. After consent, it may also load on later visits while your choice remains valid. Google receives technical data, including your IP address, and may use cookies.

You can use “Get directions” to open Google Maps separately. You can withdraw consent in Cookie settings or by choosing “Disable Google Maps”. Turning the map off doesn't erase data already sent to Google or cookies it has already set.

Google Analytics loads only after analytics consent. We measure visits, traffic sources, product views and additions to the cart, checkout starts, confirmed purchases and phone or email clicks. For purchases we send an order identifier, product identifiers, quantities, total and currency. We do not send names, email addresses, addresses, messages or payment details.

The _ga and _ga_* cookies distinguish visits and sessions; we configure them for up to 180 days. Withdrawing consent stops measurement and deletes these site cookies, but does not delete data already sent to Google.

Cloudflare protects the website and may set security-check cookies, such as cf_clearance or __cf_bm, depending on the checks applied to your visit.

When online payment is active, Stripe may use cookies and identifiers to process and protect the transaction. The payment service loads on the checkout page.

You can clear cookies, local storage and the cache in your browser settings. Deleting or blocking them may sign you out and remove access to your saved bag.

The banner lets you accept, reject or customise maps and analytics separately. Return to Cookie settings in the footer at any time. Instagram is only an external link.

For questions, email [email protected].